It was little after 10:30 when the HVAC technician finally arrived at my house. I was fuming by then, as I was going to lose at least a half a day at work. And I really could not afford that. I had called the HVAC company last night at around 9pm, when I first noticed that my air conditioner was having a hard time keeping my house cool. I kept turning down the thermostat, but the temperature in my home wouldn’t go below 80 degrees. It was really hot outside, but even as it cooled down in the evening, my house still stayed warm. The HVAC company told me that they would have a technician at my house first thing in the morning, so I was expecting someone by seven or eight, at the latest. Now here it was 10:30, and they still had not arrived. I was not very happy. My boss had already called me twice, and I had missed a very important morning meeting. I really did not have a choice, though. I had to get my HVAC unit repaired because it was the middle of summer and the heat was unbearable. Finally, around noon, the HVAC technician had my air conditioner running again, and my house started to cool down. I had to rush to make it to work in time for my afternoon meeting. Thankfully, my boss was very understanding, and wasn’t upset that I had missed a half of a day. She understood the importance of having a properly working air conditioner.